“I’m so sad you have discontinued the flat tip variety. They were my absolute favorite. I also wish you would have given your customers a little notice that you were discontinuing so we could have at least prepared and bought some for the future”
Hello Beautiful,
Thank you for your review! We’re thrilled to know you loved our Flat-Tip extensions. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!
“I am entirely at fault for the poor review. I seem to have ordered the wrong item and I am taking this opportunity to address it here since my initial attempt to return and replace with the right item failed. Please advise my next step towards completing my exchange. The product I received is not defective, just not something I can use, and is in the same condition as when it left your facility., besides it being opened. Thank you so much for your help in this matter.:slightly_smiling:”
“I am so happy with the new flat tip design, I have been an I tip specialist for 8 + years and these flat tops instantly changed the game, I love love love them!”
