We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of the concerns. Our team will be on the lookout for your email and we are eager to find a suitable solution for you.
Unfortunately we will not be bringing back our Flat-Tip method as they were discontinued.
We are looking forward to assisting you further with this matter.
Thank you so much for sharing your positive review, Liz! Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!
Amaya W!
Thank you so much for your feedback, we're always so happy to hear from clients that they love their hair! We wish you all the good hair days!
“Not only am I EXTREMELY DISAPPOINTED in these extensions, I am DISGUSTED that I’m still paying on them. Almost $500 WASTED! They are horrible quality and I wouldn’t recommend them to my worst enemy. They were incredibly PAINFUL. I have sores all over my head, the lymph nodes in the back of my head/neck swoll up huge for 3 or 4 days! I couldn’t take enough Tylenol or ibuprofen to subdue the headaches from these awful extensions. Not only were they painful- they were HIDEOUS! Each strand of hair separated itself from the rest. They looks like spaghetti noodles coming out of my head!! Oh yeah! And my hair is falling out like CRAZY! Two handfuls of hair from ONE brush session. Like I said. I’m DISGUSTED and will tell everyone I know NOT TO BUY THESE! I’ve contacted customer service but they are worthless and refuse to give me my money back. A WASTE! If I could give 0 stars I would.”
