Hi there,
Thank you for the wonderful 5-star review and for sticking with the Kera-Link Wavy #4N Medium Brown. We’re glad you love the rich brunette color. We’re sorry to hear you’ve noticed thinner bundles with the increased price — if you’d like, we can review options or tips to maximize volume and longevity. You can reach out to us info@donnabellahair.com
If you have any questions or need care tips to keep the waves looking vibrant, we’re here to help.
Warm regards,
Team Donna Bella Hair
“I don’t know if I got a bad batch or what happened, but my hair is all knotted and very dried out and frizzy you literally cannot even brush the knots out just awful!!!”
Hello Alyse,
We’re sorry to hear about this experience. Please email info@donnabellahair.com with a photo of the concerns you are experiencing. Our team will review and work toward a suitable solution for you.
We look forward to assisting you further.