“I’ve been getting Donna Bella hair for years, but I would not recommend it. I have to get new hair every month so if you wanna spend that amount of money on it, then do it but the hair tangles knots and gets very dry and crispy looking the glue bonds will fall down and only stay in for a month. I need to put two new packs in every single month. I tried to only put two for the quality, but it is only letting me do three.”
Hi there,
Sorry to hear about your experience. If you’d like, please reply with your order number and any details (photos if possible) so our team can review and assist. You can also email info@donnabellahair.com.
Kind regards,
Team Donna Bella Hair
Hi Shasta,
Thanks for sharing your feedback. We’re glad you’re enjoying Kera-Link Wavy #4N Medium Brown and that the color works well for brunettes, and that Kera-Link makes installation and movement easy.
Kind regards,
Team Donna Bella Hair
Hi there,
Thank you for the wonderful 5-star review and for sticking with the Kera-Link Wavy #4N Medium Brown. We’re glad you love the rich brunette color. We’re sorry to hear you’ve noticed thinner bundles with the increased price — if you’d like, we can review options or tips to maximize volume and longevity. You can reach out to us info@donnabellahair.com
If you have any questions or need care tips to keep the waves looking vibrant, we’re here to help.
Warm regards,
Team Donna Bella Hair
“I don’t know if I got a bad batch or what happened, but my hair is all knotted and very dried out and frizzy you literally cannot even brush the knots out just awful!!!”
Hello Alyse,
We’re sorry to hear about this experience. Please email info@donnabellahair.com with a photo of the concerns you are experiencing. Our team will review and work toward a suitable solution for you.
We look forward to assisting you further.
