“I’m so happy with my replacement Donna Bella hair! My original extensions were matting and tangling throughout the day, but the new hair has been such a difference. No constant knots or matting, and I love the new packaging! Their team reached out after seeing my Instagram post and moved quickly to make things right. That level of customer service means so much. Thank you, Donna Bella, for standing behind your products and taking care of your customers!”
Hi Holly,
Thank you for the wonderful 5-star feedback. We’re glad you’re happy with the replacement and that the new hair has made a difference, with no knots or matting, and that you like the packaging. We’re glad our team could connect after your Instagram post and move quickly to make things right.
If you need any tips or have questions, feel free to reach out.
Kind regards,
Team Donna Bella Hair
Hi Rebecca,
We’re glad you really like the color—very pretty indeed! If you have any questions or need care tips, feel free to reach out.
Kind regards,
Team Donna Bella Hair
Hi Viktoriya,
Thanks for sharing your feedback on the Kera-Link Straight | #5N/7G Warm Brown Blend 16 inch - 14G. If there’s anything you’d like us to know or if you have questions, please reply with details and we’ll assist.
Warm regards,
Team Donna Bella Hair
Hi Mary,
Thank you for sharing — we’re thrilled you find the Kera-Link Straight easy to use, durable through shampooing and drying, and that they look great!
Warm regards,
Team Donna Bella Hair
“Absolutely love these Kera Link Straight extensions. The 16 inch length is perfect for adding natural looking fullness without feeling heavy. The Dark Chestnut Medium Ash 6 10 blend is spot on and mixed seamlessly with my hair with no brassy tones. The hair feels soft smooth and high quality and it styles beautifully while holding up well to daily wear. Installation was easy and the bonds feel secure yet comfortable. If you want a polished natural result this set delivers.”
Thank you for your review, Holly! We’re thrilled you love the Kera-Link extensions and that the color blend and 16-inch length meet your expectations.
If you have any questions or need styling tips, we’re here to help!
Thank you for your review, Viktoriya! We're thrilled to know that you're enjoying the Kera-Link extensions. Should you have any questions or need assistance, feel free to reach out at any time!
“I have to say very disappointed in the last hair I bought, after installing by the same lady that has done it all the times before, it starts falling out. Reached out to customer service and was told nothing could be done. Not to sure I will be buying anymore.”
We’re really sorry to hear that you’re unhappy with your purchase - it will be our pleasure to help you. If you have not already, please email us at info@donnabellahair.com and include photos of the concerns mentioned! Our team will keep an eye out for your email.
We look forward to helping you further with this.
Hi Tiffany,
Thank you for your 5-star review! We're so glad to hear that you found the perfect match with our extensions. Your happiness means the world to us! If you ever need anything, just let us know—we're here to help!
