“I sent an email and haven’t heard anything yet. One of the packs of hair I purchased didn’t curl. I put them in my clients hair and they only stay straight. I’d like a refund or replacement.”
Hi Jillain,
We’re sorry you haven’t heard back yet and that one pack didn’t curl as expected. We’d like to help resolve this promptly. Please email info@donnabellahair.com with a photo of the pack that didn’t curl and any batch/SKU information you have. Our team will review and work toward a resolution for you.
We appreciate your patience and want to make this right.
Kind regards,
Team Donna Bella Hair
Hi Amy,
Thank you for the 5-star rating and for sharing your experience with the Kera-Link Straight extensions in Platinum Ash Blonde #60 18 inch. We’re thrilled that you’re loving the quality and that it makes you feel professional. If you ever need styling tips or have questions, we’re here to help.
Hello Beautiful, Thank you for the glowing review! We’re thrilled to know you had an exceptional experience. Your recommendation means a lot to us, and we hope you feel beautiful in your new Donna Bella extensions!
Thank you so much for sharing your positive 5-star review Diana! Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!
