“They were much warmer in tone than the sample swatches and needed to be toned significantly. The bottoms are very staggered, the length listed is the max length of the hairs in the bundles. The hair also feels significantly processed upon receipt and then needing to tone them on top of that isn't exactly what one would hope for.”
Hello Monica,
We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of all your extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email, and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.
“I’ve had every type of hair extension and lots of brands over the years but these are the best hair that I’ve had. Super healthy hair and no tangling.”
Thank you so much for sharing your positive 5-star review Christi! Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!
“I am not happy about the quality. It looks good out of the package, looks like crap after about a week. The glue it white so it is very noticeable in my hair. Could of paid half and had the crappy tape ins and they would have lasted longer. I won’t be ordering these again. The shipping was quick and the color was what I ordered.”
“I didn’t receive my extensions due to non delivery or theft and I paid for the route protection. Now in order to even make a claim with Donnabella, I have to file a police report.”
