“I have actually had a terrible experience with these extensions. I have been a very loyal customer over the last several years and haven’t had any problems until now. I went to purchase my extensions and they were continuously sold out so I tried these ones. I have had 4 of them fall out and the ones that are currently in my hair are very loose and I will have to have them redone. The adhesive is not sticky at all. I really hope I can get a response back! Thanks”
Hello Shannon,
We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of the concerns noticed. Our team will be on the lookout for your email and we are eager to find a suitable solution for you.
We are looking forward to assisting you further with this matter.
