We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of the concerns noticed. Our team will be on the lookout for your email and we are eager to find a suitable solution for you.
We are looking forward to assisting you further with this matter.
“I've purchased these extensions multiple times [5 packs of 22"] and never had a problem before but the tape on this new batch is HORRIBLE! They all are falling out after my first wash.”
Hello Alexis M.
We always strive to find solutions for all of our customers and we would love to find a resolution for you if you are interested. We are so happy we were able to resolve this previous experience and have you feeling confident in your extensions! We have reached out to you via email, awaiting your response!
“I’ve been wearing extensions for about 3 years and DB are the best! Highest quality and affordable. I tried another brand and was disappointed. Love DB!”