“I order this color and length for many years and over the years the hair is getting to be thinner, and it’s not as thick and it tangles really bad. I’m totally disappointed this time. I think it’s time to look for. New company to purchase from.”
Hello Andrea,
We’re truly sorry to hear that your recent experience with our Tape-In Pro didn’t meet your expectations. Your feedback is incredibly important to us, and we take it seriously. We're committed to providing high-quality products, and it’s disappointing to hear you felt the quality has declined. We would love the opportunity to make things right for you, so we’ll be reaching out directly to discuss your concerns. Thank you for sharing your thoughts, and we hope to regain your trust!