Hi Renise,
Sorry to hear about your experience. If you’d like, please reply with your order number and any details (photos if possible) so our team can review and assist. You can also email info@donnabellahair.com.
Kind regards,
Team Donna Bella Hair
We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of all your wefts laid out on a flat surface so that we can clearly see them from top to bottom. Our team will be on the lookout for your email and we are eager to find a suitable solution for you.
We are looking forward to assisting you further with this matter.
“I love the colors Donna Bella offers and the hair comes fairly quick. That said I have been a stylist for 30 years and I am not so impressed with how dry they become after just a few weeks. My customers are used to premium hair and this has been an issue for me!”
We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of the concerns. Our team will be on the lookout for your email and we are eager to find a suitable solution for you.
We are looking forward to assisting you further with this matter.
Thank you for your review, Donna! We’re glad to hear you liked the extensions, even if the color was a bit darker than expected. You can definitely consider dyeing them to better match your natural hair! Just make sure to follow the right processes and use the right products for best results.
Warm regards,
Team Donna Bella Hair
