“The color does not match. I called to find out how to return or exchange. I was told it’s a clearance item and can’t be returned? So I am stuck with it ???? They should at least let me exchange it. Bad service”
Hello Tamara,
As mentioned in our recent email and phone conversation, we’re more than happy to assist with your exchange and have already noted your account to ensure a smooth process. At this time, we’re still awaiting the return of your original item. Once we receive it and confirm the shade you'd like to exchange for, we’ll be all set to move forward.
We truly appreciate your patience and look forward to getting this resolved for you soon!
