“They smell bad which should have made my dog like them but it didn’t. I tried a few times to give it to him and now I have a bag full of these little things that I need to find someone to give them to.”
Hello Estrella,
Thank you for sharing your feedback with us. We're sorry to hear that our Earthly Pet dental chews didn't meet your dog's preferences. While our chews do have a distinct odor due to the natural ingredients used, we understand that every dog has unique taste preferences.
We appreciate your efforts in trying multiple times to introduce the dental chews to your dog. We understand that not all dogs will take to every treat, and it's important to find the ones that truly appeal to their taste buds.
If you're looking to find a new home for the remaining chews, we encourage you to consider donating them to a local animal shelter or rescue organization. They may have dogs who would enjoy and benefit from the dental chews.
We appreciate your support and the opportunity to serve you and your dog. If you have any further questions or concerns, please feel free to reach out to us. We're here to assist you.
Thank you so much for your 5 star rating of Earthbones Dental Chews for Dogs 10-20lbs / 30 bones, Gene! We really appreciate your loyalty and are thrilled that your pup loves them. Thank you for being such a great customer!
“My dog is not interested in these chews. Every once in a random while she’ll eat it. But most of the time I trip over them when she doesn’t bother with them. I’m really disappointed. I wanted her to love a vegan chew.”
Hello Susan,
We're sorry to hear that your dog isn't interested in our vegan chews. We understand how disappointing it can be when a product doesn't meet your expectations, and we apologize for any inconvenience this may have caused you. We appreciate your feedback and will take it into consideration as we continue to improve our products. We offer a 90-day return policy, so if you're not completely satisfied with your purchase, please don't hesitate to reach out to our customer service team for assistance. We're committed to your satisfaction and hope to have the opportunity to serve you and your furry friend better in the future.
Hello Diann,
Thank you for taking the time to share your positive feedback about our Earthbones dental bones! We're thrilled to hear that your pups are enjoying our product and eagerly await their treat time.
We take great pride in creating high-quality and nutritious products for pets, and we're glad to hear that our Earthbones dental bones are a hit with your furry friends. It's always rewarding to hear that our products are bringing joy and satisfaction to pets and their owners.
Hello Peggy,
Thank you for sharing your positive experience with our dog bones! We're delighted to hear that your dogs love them and that they're a hit in your household. Our team is dedicated to creating high-quality and irresistible treats for dogs, and it's always rewarding to receive such positive feedback from satisfied customers. We appreciate your loyalty and trust in our brand, and we look forward to continuing to provide your furry friends with tasty and nutritious treats that they'll love. Thank you for choosing us!
Hi Kimberly,
Thank you for taking the time to share your positive experience with our dog bones! We're thrilled to hear that both your dog and your mom's dog enjoy them. Our team takes pride in creating high-quality and delicious products for pets, and it's always rewarding to receive such positive feedback from satisfied customers. Thank you for choosing our brand, and we hope to continue providing tasty treats for your furry friends in the future.
“I determine early that my 3 1/2 year old Shorkie (shi tzu yorkie mix) has allergies to chicken, fish, certain forms of beef, and grain. So, he has been a lamb and apple limited ingredient fur baby for quite some time. His treats have also been grain-free and /or plant based and he has been very happy with them. But, his recent vet visit disclosed that he has some plaque.and tartar that his dental water additive has conquered. So, when I saw your earthbone ad I was very anxious to try them. I don't know yet if they are solving his plaque and tarter issue..next visit is in July. But, if they work as well asmthey obviously taste to him, I'm a customer for life. He gobbles up his dinner and practically drags me to where he knows they are. When I give him his bone he actually runs to what he has deemed a "safe spot", puts the bone down to savor a long look at it, and then proceeds to devour it. He has never acted like this with any of his food or other treats. He gas had no problems with digestion or any of the ingredients. I am probably going to have to come out of retirement and get a part time job to afford them. But, if his teeth get a clean bill of health from the vet in July, I will get that part time job!!”
Hi Patricia,
Thank you for sharing your experience with Earthbone and for considering us for your furry friend's dental care needs. We're glad to hear that your Shorkie is enjoying our product and we hope that it proves effective in improving their dental health. It's also great to hear that your pet has had no issues with digestion or any of our ingredients. We understand that the cost of pet products can add up, but we believe that investing in your pet's health and well-being is worth it. We appreciate your loyalty and look forward to hearing about your pet's progress after their next vet visit.
Hi Nancy,
Thank you for sharing your experience with Earthly Pet dental chews! We're so glad to hear that your Westie, Cher, is enjoying our product and that it's been effective in keeping her teeth strong. Dental health is crucial to a pet's overall well-being, and we're proud to offer natural and healthy options that can help promote it. We appreciate your trust in our product and thank you for choosing Earthly Pet. Please don't hesitate to reach out if you have any further feedback or questions.
