Hello Nancy,
We're sorry to hear that your dog is not enjoying our Earthbones product. While we strive to create nutritious and tasty treats for pets, we understand that every dog has their own preferences and taste preferences.
We appreciate you giving our product a try and hope that you'll consider trying some of our other products in the future. Our products are backed by a 90 days return policy, If you would like to return the product for a refund please reach out to us at petcare@earthlypet.com.
“My Dog won't even lick these. He's not super finicky but he won't even try these, He's disinterested and acts like they aren't even there. I have tried over and over.”
Hi Julia,
We're sorry to hear that your dog didn't take to our Earthbones. As pet owners ourselves, we understand how important it is to find products that work well for your furry friend. We would like to offer you our 90-day satisfaction guarantee, which means you can return the product for a full refund within 90 days of purchase if you're not completely satisfied. Please don't hesitate to reach out to our customer service team to initiate the return process. We appreciate your feedback and hope to have the opportunity to provide you with a product that your dog will enjoy.
Hi Leslie,
We are so sorry to hear about your experience with our product. The safety of our customers' pets is our top priority, and we take all feedback seriously. We understand how concerning it must have been to have your dog's bone get stuck in their mouth, and we apologize for any distress this may have caused.
Thank you so much, Bri, for your amazing 5-star rating of Earthbones Dental Chews For Dogs 3-10lbs / 30 bones! It really means a lot to us. And we agree, they really do work!
Thank you so much, Marianita, for your 5 star rating of Earthbones Dental Chews For Dogs 3-10lbs / 30 bones! We truly appreciate your loyalty and are glad to have you as our customer!
“I have an elderly Golden Retriever who LOVES these bones. I buy the small ones so he can have one daily and not have to worry about adding too many calories to his daily food intake.”
Hi Susan,
Thank you for sharing your positive experience with our product! We're thrilled to hear that your elderly Golden Retriever loves our bones and that you've found the perfect size for him to enjoy daily without worrying about adding too many calories to his diet. Our team is committed to creating high-quality and nutritious treats that pets love, and we're so glad to hear that our product has become a part of your furry friend's daily routine. Thanks again for choosing our brand, and we hope to continue to be a part of your furry friend's daily routine!
