“My golden retrievers love these bully sticks - and wont’t touch any other brand!
Recently, I emailed Earthly with a concern related to a recent order. They were prompt in replying, acknowledged my concern, and resolved it quickly and professionally.
In addition to a top notch product - they also have top notch customer service. Five stars across the board for Earthly!”
We're thrilled to hear that your golden retrievers are enjoying our bully sticks so much! 🐾🐶 Thank you for your kind words about our customer service – we're dedicated to ensuring your satisfaction and your pets' happiness. Your support means the world to us, and we're here to provide top-notch products and service for you and your furry friends. Five stars back to you for sharing these two beauties! 🌟🦴💚
“I purchased these Maplewood bully sticks because they are not treated with a chemical wash to control odor, therefore healthier for your dog. I have 5 Pugs and they love them.”
Hi Jacqueline,
Thank you for your wonderful review of our Maplewood bully sticks! We're thrilled to hear that you and your five Pugs are loving them.
We take pride in providing high-quality products that prioritize the health and well-being of our furry friends. By avoiding chemical washes to control odor, our Maplewood bully sticks offer a healthier alternative for your dogs to enjoy.
It's heartwarming to know that your Pugs have taken a liking to them. We hope that these bully sticks continue to bring joy and satisfaction to your furry companions.
If you have any more feedback or questions, please feel free to reach out to us. We appreciate your support and look forward to serving you and your Pugs again.
Thank you so much, Tammy, for your 5 star rating of Maplewood Smoked Bullys Large / 12 inch / 10 sticks! We greatly appreciate your loyalty, and we are so happy to have you as a returning customer!
Hello Barbara,
We apologize for any inconvenience our bully sticks may have caused with the odor. Our bully sticks are made from high-quality, natural ingredients and we strive to ensure that our products meet the highest standards of quality and safety. However, we understand that each pet may have unique sensitivities and preferences, and we are sorry that our product did not meet your expectations.
We appreciate your feedback and take all customer concerns seriously. If you have any further concerns or questions, please don't hesitate to contact our customer service team.
Hi Lawrence,
Thank you for taking the time to leave a review about our product. We are thrilled to hear that our product has lived up to your expectations and has been as advertised. Our team works hard to ensure that our customers receive the best possible product, and it's always great to hear when we've succeeded. Thank you again for your support, and we hope to continue providing you with high-quality products in the future.
Hi Lori,
Thank you for taking the time to leave a review about our product. We are thrilled to hear that your pup loves our treats and that they are a hit in your household. It's also great to hear that you found a way to use a bully holder to extend the life of the treat. We appreciate your feedback and hope to continue providing your pup with treats they love.
“Thank you for making Bully sticks that don't stink to high heaven. I had sworn off them because of the smell and I didn't trust the odor-free ones you can find in pet stores. Then I came across your company on the internet. I took a chance on your product and my Mochi loves these. The smoke smell is strong but in a good way. You now have a new loyal customer.”
Hi Krystol,
Thank you for taking the time to write this review! We are thrilled to hear that your Mochi loves our Bully Sticks and that you appreciate the lack of strong odors. We pride ourselves on using high-quality ingredients and natural smoking methods to produce a product that is both enjoyable for dogs and pleasing to their owners. We look forward to serving you and Mochi in the future!
“Wow! My dog loves these! They keep him busy for quite a while. And what he doesn’t finish in the first “chewing session” he comes back to later on, until it’s all gone!”
