“The diamond cross was smaller than I had anticipated. I ordered this one to replace the one that I lost. The one that I lost was bought at an EFFY retail store in a Caribbean island . It cost $1150, so I thought that the one I ordered on line was the same size.
I am really disappointed with this necklace. Can I send it back for a refund?”
We are sorry to hear you were disappointed with your item. We make every effort to best represent the product online and provide accurate dimensions. Should you wish to return your item, kindly reach out to our support team via email at customercare@effyjewelry.com or by submitting the form at the following link: https://www.effyjewelry.com/pages/support
