Effy Jewelry Reviews

Name: Effy Jewelry
Address: 390 Madison Avenue, Flr 21, New York, New York
Rating: 4.60

4.6 Rating 556 Reviews

89 %

of reviewers recommend Effy Jewelry

Company Reviews

Product Reviews

5,724

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Phone:

8772753339

Email:

customercare@effyjewelry.com

Location:

390 Madison Avenue,
Flr 21,
New York
New York
10017

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having bought numerous pieces of jewellery from Effy, I had no hesitation in buying a white gold and diamond bangle for my daughter for her 50th birthday. She had not worn it for long and the bangle broke by the clasp. i contacted Effy and they gave me an address in London for it to be mended, it came back , my daughter wore it the same evening and it broke in the same place. After many email to Customer Services, it was sent back and a gift voucher was emailed to me, my daughter chose some more jewellery, and the balance of the credit note was put into my account, when asked for a refund I was told it would stay on my account. On no occasion was I offered a total refund only a credit note. I am toughly disappointed with how I have been treated by Effy. MAKE SURE YOU ASK FOR A CASH REFUND NOT A CREDIT NOTE”

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Posted 2 weeks ago

“I bought the 14K Yellow Gold Abalone and Diamond Palm Tree Pendant, 4.52 TCW, and I'm not that happy w/ it. I bought it based on the reviews, bc I was hesitant at first. 1. It does not look green unless you put it under a bright light or take it out in the sunshine. 2. I thought the 4.52 tcw would be larger, but it's the exact size of a dime. I'm likely to return it bc I'm that disappointed. It's pretty but small.”

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Posted 1 month ago

“I purchased a pink sapphire bracelet on a Hollander America Cruise ship. The original price was more than $19,000.00 US dollars. I have bought pieces before and knew that was not even close to a reasonable price. After much negotiation; the piece was purchased for $7,700. This was conditional on receipt of an appraisal before the end of the cruise. After 2 hours in the gift shop on the last night; I was handed a blank certificate of authenticity; and a made up appraisal. (I was told that the process was to add 20% to the purchase price of all pieces sold). At that point I said I wanted to return the piece as I had no confidence in the appraisal and this was a significant investment. What followed was a high pressure discussion with 3 staff members where I found it almost impossible to get them to understand that I find the business practice to be totally unacceptable. I had to show them a proper appraisal. Ultimately; they GUA R ANTEED that when I got the piece appraised, it would be worth at least the value of the made-up appraisal and probably more. The store manager gave me his personal email and stated he would assist if there was a problem. I have had the appraisal done; the bracelet is worth almost 30% less than the purchase price. I sent the information to the Manager; who had essentially dismissed me and told me to email customer service ( who will not have the whole story). I have been ripped off; never again!”

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Posted 4 months ago

“I wore it for a month and lost a stone already. BTW I don’t wear it all the time either”

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Posted 8 months ago

“Your jewelry is beautiful. I have purchased well over 100 pieces in the 30 years that I have been buying from Effy, but your customer service and communications are terrible. I have been trying to get a new piece of jewelry from Effy made that is estimated to cost well over $20,000. I have been corresponding with Effy (and having phone calls) since September 2025. This still has not been resolved. In spite of that, I continue to have bought Effy pieces, most recently 3 pair of earrings for my daughters, but even that was a bit of a struggle from a communications standpoint.”

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Posted 9 months ago

“All the six pieces that I own are exquisite! My favorite piece will always be my engagement ring.”

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Posted 9 months ago

“Discovered Effy on a Royal Carribean cruise... now they are my go-to for men's jewelry. Love the designs.”

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Posted 9 months ago

“Effy delivers as promised with excellent speedy service. The necklace is as seen on their website.”

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Posted 9 months ago

“The sapphires catch the light beautifully. High quality ring, my husband loves it.”

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Posted 9 months ago

“Beautiful Huggies and very sparkly. Unfortunately, I will be returning because I had trouble putting them on. I did not let that affect my review because I think it was more me than the earrings because the clasp easily opened and closed.”

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Posted 9 months ago

“I've bought my wife a few pieces of jewelry from Effy now, and they've always been very helpful when needed. Their jewelry is always high quality and I know that if I get something from them it's going to last and look amazing.”

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Posted 9 months ago

“Easy ordering,very quick delivery deserves the 5 stars!”

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Posted 9 months ago

“I love Effy jewelry. Choices are unique with nice quality stones!”

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Posted 9 months ago

“Just gorgeous, high quality and great customer service!”

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Posted 9 months ago

“Excellence!!!”

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Posted 9 months ago

“Communication between customers and Effy representativies has sometimes has been difficult. Effy representatives assume a level of knowledge from customers of Effy's business that may not exist. This assumption causes misunderstandings and disappointment for otherwise very happy customers. This witholding of information has caused extra work, distress, and disappointment. I am hoping they will continue to work with me to resolve my particuar issues.”

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Posted 9 months ago

“Big fan of EFFY designs”

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Posted 9 months ago

“I am very pleased with all of my Effy Jewelry. I have several pieces and am in love with all. Effy is a very exquisite jewelry company and I value all of my pieces. I always receive compliments on them from the public. I feel confident by the lifetime guarantee offered on my jewelry collection.”

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Posted 9 months ago

“Effy Jewelry exceeded my expectations in every way. From the moment I received the piece, the quality and craftsmanship were immediately evident. The design is elegant, the gemstones are rich in color and brilliance, and the overall construction feels substantial and refined—exactly what you expect from a high-end jewelry brand. Customer service was excellent: professional, attentive, and genuinely helpful throughout the process. The presentation and packaging were also top-notch, making the experience feel special from start to finish. Effy combines timeless design with exceptional quality, and it truly shows. I would not hesitate to purchase again and confidently recommend Effy Jewelry to anyone looking for luxury pieces that stand out.”

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Posted 10 months ago

“Again and again, Effy wows me with another wonderful design! I’m hooked!”

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Posted 10 months ago

Effy Jewelry is rated 4.6 based on 556 reviews