“Gorgeous piece! I just wish Effy used better clasps on their items. Very difficult to get on and off. Other brands such as Neil Lane make a very user friendly clasp.”
“Have always had great customer care and service until now. Turned in requests a couple of weeks ago and haven’t heard anything back yet. Will try emails next.”
“I was hesitant about the ring but when I received it I realized it was the right choice and I have had many compliments on it. The actual necklace was a bit of a disappointment as it was smaller than I anticipated and actually the ring over powers it. It is a nice piece of jewellry and I will keep it but many have commented that it is too bad it was not made to correlate with the size of the ring.”
“In the past I purchased 2 rings for myself, one needed to be resized. The resizing was no issue at all. Although I am currently not in the market for any jewelry I do continue to visit the Effy website for inspiration for future purchases.”
“Having trouble with cistomer service on getting my purchases (from NCL & Alaska store) entered into the awads program. At first I was told I could do it myself. No help, and I can't find a way to enter it myself. Then I was told (all this through email) "I will request for your 2025 purchase be included on your rewards program. " nothing yet. That was on 5/29/2025.”
“Pretty necklace but not all the pearls are round. Some are more like potato pearls. Clasp isn't good quality. Overall the necklace has a stylish look.”
“Always happy with Effy jewellery. My only complaint this time is the duty and taxes. As much as I ordered off the Canadian site the duties and taxes amounted to a 30% increase in cost. This info isn’t provided or estimated at the time of purchase online. A bit of a shock when the courier call to tell you. Effy should have better system for managing this.”
