Effy Jewelry Reviews

Name: Effy Jewelry
Address: 390 Madison Avenue, Flr 21, New York, New York
Rating: 4.60

4.6 Rating 556 Reviews

89 %

of reviewers recommend Effy Jewelry

Company Reviews

Product Reviews

5,724

Questions

Visit Website

Phone:

8772753339

Email:

customercare@effyjewelry.com

Location:

390 Madison Avenue,
Flr 21,
New York
New York
10017

Write Your review

Tell us how Effy Jewelry made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having bought numerous pieces of jewellery from Effy, I had no hesitation in buying a white gold and diamond bangle for my daughter for her 50th birthday. She had not worn it for long and the bangle broke by the clasp. i contacted Effy and they gave me an address in London for it to be mended, it came back , my daughter wore it the same evening and it broke in the same place. After many email to Customer Services, it was sent back and a gift voucher was emailed to me, my daughter chose some more jewellery, and the balance of the credit note was put into my account, when asked for a refund I was told it would stay on my account. On no occasion was I offered a total refund only a credit note. I am toughly disappointed with how I have been treated by Effy. MAKE SURE YOU ASK FOR A CASH REFUND NOT A CREDIT NOTE”

Helpful Report

Posted 2 weeks ago

“Your jewelry is beautiful. I have purchased well over 100 pieces in the 30 years that I have been buying from Effy, but your customer service and communications are terrible. I have been trying to get a new piece of jewelry from Effy made that is estimated to cost well over $20,000. I have been corresponding with Effy (and having phone calls) since September 2025. This still has not been resolved. In spite of that, I continue to have bought Effy pieces, most recently 3 pair of earrings for my daughters, but even that was a bit of a struggle from a communications standpoint.”

Helpful Report

Posted 9 months ago

“The bracelet chain is beautiful but the pearls were freshwater not Tahitian per the receipt they sent. And I can tell because it does not have the same color or shine a Tahitian pearl would have. Very disappointed.”

Helpful Report

Posted 1 year ago

“We have ordered other items from Effy and have been satisfied. However the last 2 items ordered are nonfunctional.”

Helpful Report

Posted 1 year ago

“Costs associated with shipping was not shown in Check out page so got dinged with additional duties on top of shipping. A simple warning would suffice considering the checkout page says shipping times may vary, not weekends, etc. Not buying Effy again. Nothing special as similar jewellery can be found elsewhere.”

Helpful Report

Posted 1 year ago

“Too tiny to be safely worn without it potentially braking.”

Helpful Report

Posted 1 year ago

“I usually love their jewelry. This is the first time I'm dissatisfied”

Helpful Report

Posted 1 year ago

Dear Karla Thank you for taking the time to share your experience. We truly value your continued support and are disappointed to hear that your recent purchase did not meet your expectations. At Effy, we hold ourselves to the highest standards of craftsmanship and service, and we regret falling short in this instance. If there’s anything we can do to assist or address your concerns directly, please don’t hesitate to reach out to our Customer Care team at customercare@effyjewelry.com. We’d welcome the opportunity to restore your confidence in our brand. - Effy Jewelry

Posted 1 year ago

“I will be sending this back.”

Helpful Report

Posted 1 year ago

“They are nowhere near the quality or color as advertised. I was very disappointed.”

Helpful Report

Posted 1 year ago

“I have purchased MANY Effy pieces over the years. I have been VERY pleased with every item until the purchase I made of the Mosiac bangle. There was NO quality control and inspection of this bracelet before it was sent to me. The bottom of the bangle is all scrstched, very disappointing. I want to buy my wife another bracelet, but I am afraid it will not meet my expectations.”

Helpful Report

Posted 1 year ago

“They sent the wrong item, so I have sent it back for exchange.”

Helpful Report

Posted 1 year ago

“Received the bracelet on a Saturday and by Tuesday it was broken. Hopefully Effy sends me a new one.”

Helpful Report

Posted 1 year ago

“Extremely dissatisfied. Had issues with a ring where the stone kept falling out. First time replaced for free. After that I was expected to pay the costs. I received a store credit. Ordered all gold, no gemstone pieces. The chains are thin, pendants very light and no 14k stamp and chains are knotted. Also, ordered 6 pieces and they are showing on the enclosed sales receipt. 2 pieces are missing. Don’t waste your money.”

Helpful Report

Posted 1 year ago

“The side clasps on the bracelet don't work, you need to take the bracelet to a jeweler to fix them. The bracelet itself dosen't cover by 18K gold as it was written in description.”

Helpful Report

Posted 1 year ago

“These are the 2nd pair of earrings I purchased from Effy in the past year. No quality check done on either. Both had defective posts. Now I have to send this one back to be fixed too.”

Helpful Report

Posted 1 year ago

“Customer service is non-existent. Too bad...”

Helpful Report

Posted 1 year ago

“I need to contact customer service. My merchandise was signed for by some guy in New York despite my correct shipping address being on the order!!!! (Las Vegas) This site is apparently a total scam. I am very upset!! I never received my merchandise!!!! Yet they took my money with no issue!”

Helpful Report

Posted 2 years ago

Effy Jewelry is rated 4.6 based on 556 reviews