Hi there,
I am so sorry to hear this. Unfortunately, we are not the shipping company. I checked our records. You emailed us on May 16. We replied to you on the same day, and arranged the reshipment on 19th, due to the weekend. We waived the price difference for you to change to another product. Please let us know what else we can do to better serve you. Thank you so much
“It’s beautiful and so full. I’m terrified to touch it tbh but I believe it will work wonderfully for my project. It may have made me a lace front convert.”