“Dolly Mae, our beloved donkey, suffered a nerve injury and spent 10 days lying flat. This resulted in several (one, very large) burns/bed sores on her right side. Equiderma’s Daily Defense Dry Shampoo was instrumental in gently cleaning these wounds a few times each day before applying Equiderma’s Wound Ointment. Dolly Mae is back on her feet, and her healing from Equiderma’s products is remarkable! I praise God for giving Bethany the ability to formulate such magnificent products, and for Bethany’s willingness to share Equiderma’s products that dramatically improve the lives of so many sentient beings every day!”
“Equiderma products are used on a daily basis by our volunteer team on several of our rescue horses. They are the first products we load in our grooming and doctoring totes. Thank you for the great products.”
Hi Lori,
We’re thrilled to hear that our products are a part of your rescue efforts! Thank you for your dedication to horses and for choosing Equiderma. Your support means the world to us!
Hi Abby!
We're so glad to hear that our Daily Defense Dry Shampoo is keeping your horse's coat healthy and shiny! Thank you for sharing your wonderful experience with us! 🐴✨
“I WOULD LOVE TO GIVE A REVIEW BUT HAVE NOT RECEIVED THE PRODUCT. I wrote you last week informing you that the purchase had NEVER been received and requested tracking information which has NOT been forthcoming. If customer service is not better than this I will not use this company again : ((”
Hello Angela,
We are so sorry about the confusion and wanted make sure you’d received our email reply from last week. You may have to check your junk/spam folder, and if you have strict settings through your email, it is possible that it was blocked. Did you also receive the tracking email for the order?
We reached out on Friday to let you know that the package was being “Returned to Sender” because of the way your address was provided. Please let us know how you would like us to reship the package (if we should remove the note you provided in the address field), since it seems that may have been the issue that UPS had. We are happy to reship the order as soon as we have the new address information :)
Here is the message from tracking:
The post office was unable to deliver the UPS SurePost® package as addressed and returned it to the sender.
“I love Equiderma's Daily Defense Dry Shampoo! If my horses get sweaty in the winter, all I have to do is brush or apply some Daily Defense to the wet areas and they dry out in a few minutes. The fact that Daily Defense protects against skin fungus, etc. makes it worth every penny!”
Thank you for your fantastic review, Patricia! We're so glad to hear that Daily Defense Dry Shampoo is helping you keep your horses dry and comfortable during the winter. We appreciate your support, happy grooming! 🌟
“Perfect Product for Winter! If it’s too cold to rinse or wash your horse I use this product to quickly absorb the sweat after riding. It dries quickly and makes her coat look great.”
Thank you for your fantastic review, Olivia!
We’re so happy to hear that Daily Defense Dry Shampoo is helping you and your horse on wintry days. Happy trails!
