“I ordered the Royal Spa treatment and wound ointment, over $200.00 of product on June 30, 2020. It was supposed to ship in two days. I have yet to receive the product. Tried calling and have left at least three messages and sent an email. No one has contacted me. I have received no email with an update. In my opinion, this is very unprofessional and makes me feel like this company took my money and scammed me.”