Hi Colleen, Thank you so much for taking the time to leave your review.
The Eye Delight is a Balm, which means it will have a different consistency to that of a Cream or Eye Serum. The best method of application is less is more, as a little goes a very long way!
I find less than a grain of rice size for both eyes is enough to leave skin hydrated, without feeling heavy and once massaged around the eyes, is absorbed by the skin fairly quickly.
If you have any questions, we're always here to help! Meg- Skin Service.
“too overpriced for what it offers, moisture you can get with vaseline for much less $. maybe add a brightening benefit or something to make worth the splurge.”
Hi Darina, Thank you so much for taking the time to leave your Review
This isn't the feedback we've received regarding the Eye Balm before, what a shame! This Balm contains wonderful extracts that aid in strengthening and protecting the delicate eye area, as well as nourishing the skin to leave a luminous finish. Please don't hesitate to reach out if there is anything we can assist with x
Kindest, Meg. Skin Service | skin@esmi.com.au
“So I have been contacted by the customer service from Esmi about my review and they were very nice to give me some tips of using this product better. Now I only use very small amount of the cream, and make sure that the I apply the cream further from my eyes. My eyes are not sore anymore. But I guess I still prefer other eye gel (from Esmi too). One more star for the great customer service though! Thank you!”
“Unfortunately this product does not agree with me. I used it for the night because it is quite thick and oily. I don't mind this but the problem that stopped me from using it was it made me eyes sore. I kept having tears after applying it and couldn't keep my eyes open. Initially I thought I may have accidently rubbed some in my eyes. I was very careful the following nights to not get anything in my eyes, however it still didn't work. I have been using other eye products from Esmi and love them very much. So I guess just this one has the issue.”
Thank you so much for taking the time to leave your feedback & review.
It is important with the Eye Balm you're applying less than a grain of rice for both eyes and massaging it around the orbital bone (not too close to the actual eye) We find the Eye Balm can creep a little so it is important to apply just above the cheekbone, but no closer.
Our Skin Team will be in touch to take a closer look at your routine to see if any adjustments may assist. In the meantime, if you would like to reach out to us directly, you can speak with our dedicated Skin Service via email at any time - skin@esmi.com.au
