“I absolutely love the Esme products. For the last 4 years, I have struggled with sensitive skin, especially around my eyes. Esme is the only product I can use that actually heals and restores my skin without causing a flare up. I was disappointed only in the packaging of the cleanser, as the plastic crimp at the top wasn't sealed properly (my guess is not heated enoughto seal plastic)...I lost half of the amazing product in my make up bag”
Hi Samantha , Thank you so much for taking the time to leave you Review. I believe you have already been speaking with lovely Amy from our Customer team. If there is anything else we can assist you with though, please do reach out - we are always here to help :-)
Kindest, Customer Care | hello@esmi.com.au
Hi Renee,
I'm so sorry to hear about your skin and concern with your product. Thank you for your product review. Please rest assured we are always here to help if you do have and problems with your products. I have sent you an email to follow up if you wouldn't mind keeping and eye out for it.
Kindest, Meg
Skin Service | skin@esmi.com.au