Thank you so much for taking the time to review your purchases with us Sol Lee. I'm so sorry to hear that the products were not the right fit for you. I know lovely Meg from our Skin Service has been in touch with you so i will let her follow up with you via email.
Hi Jennifer, Thank you so much for leaving your review. You can apply your Hydrating Serum on either dry or damp skin after cleansing. If you ever have any questions about your esmi products, please feel free to reach out to our Skin Service team via either email (skin@esmi.com.au) or our online chat 6am - 10pm AEST ❤️
“Suffer bad redness & dry skin...so was this product & made my cheeks very dry & peeling, stopped using it
So disappointed after spending all this money !!”
Good Morning Joanne, Thank you so much for taking the time to leave your feedback & review. I'm really sorry to hear the Hyaluronic Serum didn't agree with your skin. This is quite unusual feedback to hear, as this Skin Treat is our best seller and a staple in most routines. Our Skin Team will be in touch to take a closer look at your routine to see if any adjustments may assist. In the meantime, if you would like to reach out to us directly, you can speak with our dedicated Skin Service via email at any time - skin@makeupcartel.com.au
“In love with this serum! I've been using this product for about two weeks and my skin is left feeling very hydrated. Would definitely recommend to friends and family!”
