“I received this product as a gift from my daughters who love it. Unfortunately it makes my skin feel very very dry. I have persisted but the feeling of dryness and tautness remains. Very disappointed”
Good morning Margaret,
Thank you for your product review, I'm so sorry to hear your feedback regarding the Hyaluronic Serum. This is such a shame as it is such a favourite and our best selling Skin Treat. I'd love to help get to the bottom of this, so you can love it just like your Daughters do!
May I ask if you're following the serum with a Moisturiser or Oil? As this serum is water based, and is absorbed by the skin to help increase skins internal hydration- it won't leave an external barrier or moisturise the skin, which is why it's best to follow with a moisturiser to lock in those actives from the serum and nourish the outer layer of skin.
We have reached out to you via email, look forward to hearing back from you soon ☺
“My skin has never looked so good, I have finally found skincare that is natural, actually works and doesn’t irritate my sensitive skin! I use this skin treat after my anti-redness cleanser, works a treat!”
Good morning Ashley,
Thank you so much for taking the time to leave your review of our Hyaluronic Hydrating Serum. esmi is committed to providing safe and effective skincare and only uses ingredients of the highest quality deemed safe for use in cosmetics by the TGA and the FDA which are the strictest in the world. Phenoxyethanol is deemed safe for use in cosmetics and is applied in the product below 1% to protect the integrity once opened and to prevent mould and bacteria growth.
I hope this sets your mind at ease and if you have any further questions, please do not hesitate to email us hello@esmi.com.au ☺
