“This was my first skin care bundle purchase and i am beyond happy. My super sensitive skin feels hydrated and super soft after using these products. I will definitely be purchasing more!!”
“I had really high hopes for these products, but I am a bit disappointed. Haven't seen any major results and I don't like how my skin feels after using the hydrating serum- sticky. The anti-aging mask is nice, gives me a tingling sensation when applied on. I hope that's what it is meant to do. All in all, I don't think I would order again.”
Good morning,
Thanks so much for your product review, I'm sorry to hear you're not having the results you had expected from your Bundle. Please rest assured we are always here to help if you do ever have any queries regarding your skin or products.
The Anti Ageing Booster Mask does contain a concentration of active ingredients, which can be a little stimulating in the first few uses! Which is nothing to be concerned about as the skin will adjust over time as it builds up a tolerance to those ingredients :)
This isn't the type of feedback we hear often about the Hyaluronic Serum, as this is our best selling skin treat, so this is such a shame. The Hyaluronic Serum helps to increase skin's internal water content, which helps to keep skin firm and plump at a cellular level, whilst balancing and strengthening barrier function. As it is Water-Based it does need to be followed by a Moisturiser in order to nourish the skin. Without one, you could be left feeling dry as it absorbs into the skin without leaving a barrier.
I would love to take a closer look into your routine, just to ensure you're getting the best out of your products! I have sent you an email to follow up if you wouldn't mind keeping and eye out for it.
Kindest, Meg
Skin Service | skin@esmi.com.au
