“Excellent service from EspressoParts...the first unit had a rattle like a small piece of metal was loose inside. Customer service sent a replacement unit right away. (I'm looking forward to placing my next order.)
As for the server/carafe: it's a nice small size. It keeps coffee hot for maybe 1/2hr to 1hr as you drink. Warm for maybe 1-1.5 hours. Obviously as you drink the coffee, you're pouring out the heat. If left full, it probably keeps coffee hot longer. It doesn't leak or drip like some other reviewers suggest (on other sites). Pouring out the last cup does feel a little awkward, as you've got to almost turn the whole carafe upside down to get the last bit of coffee to get over an internal lip. The same lip makes it hard to get wash water out, so it takes forever to dry out completely. (Usually there's water in it the next day.) The lid works well, but it also has lots of crevices that take forever to dry.”
