“Excellent customer service!
I ordered the wrong filters. My fault. I informed Espresso Parts. No worries! They sent a return label and gave me a refund. I ordered the correct filters.
Nice to do business with people who are concerned with their customers.”
“These filters are the real deal, not knock offs made from inferior flimsy paper that adds a new flavor to the taste profile of your coffee.
I've read reviews online from people who bought brands other than Kalita.
I decided to stick with the original Kalita brand so I can be sure they fit perfectly, have no added flavors from the manufacturing process, and hold their form perfectly while brewing.
The other brands are cheaper, but then I lose the peace of mind from not having assurances of those three things.
Plus, the staff at Espresso Parts are coffee nuts like me, and super cool to work with.”
