“The Pallo Coffee Replacement Brush work great. Espresso Parts shipping and handling fee is outrageous. UPS delayed the shipment twice, which I know is not Espresso Parts problem, but the cost to send such a small part is ridiculous. A $13 part costing almost the same amount to ship is silly. I roast coffee and ship coffee orders across the country and I would go out of business charging the shipping and handling fees you charge.”
“My Espresso Parts orders are always on time. Their prices are competitive, and they are very helpful if you need to call to ask any questions. The Pallo bristles are my preferred brand of brushes to clean the grouphead with.”