“My biggest issue I was not told that some of the parts had to be imported from Italy (or wherever it took 6 weeks to get them). One of the agents claimed it was clearly noted on the website. No it wasn't.
Another thing I've noticed is it appears you don't stock as many parts and seem to rely on 3rd party drop-ship suppliers. This adds easily another week. I ordered some gaskets a while back and it took my about two weeks to get them as they shipped out of somewhere in Texas.”
“The kit came quickly and would have worked fine, but my steam valve threads were really bad due to a long-term leak and I decided to order the V3 valve assembly and replace it.”
“Had a little trouble figuring how to get R 36 out, used a small drill and drilled small holes so I could pry it out but other than that, the kit did it's job, no more leak!!!”
