“It’s a great sleek design. Only fits one card properly and am very disappointed that the paint is already peeling off. I’ve had it for less than 3 weeks.”
Hey, please excuse the negative experience. Please email us the order number and a picture of the defective item to support@xouxouberlin.com so we can help you as soon as possible.
Thank you for taking the time to share your experience with us, Jacky.
We are sorry for the inconvenience!
Please email us at support@xouxouberlin.com so that we can help you as soon as possible.
Vielen Dank, dass du dir die Zeit genommen hast, uns deine Erfahrungen mitzuteilen.
Wir entschuldigen uns für die Unannehmlichkeiten. Bitte schreibe uns eine E-Mail an support@xouxouberlin.com, damit wir Dir so schnell wie möglich helfen können.
Thank you for taking the time to share your experience with us, Lisa. We are sorry for the inconvenience.
Please send us an email to support@xouxouberlin.com so that we can help you as soon as possible.
Thank you so much for the five star rating for Taupe Wallet. We're thrilled that you're a loyal customer and greatly appreciate you taking the time to provide such a glowing review.
“It didn't match the Taupe AirPods Case, both are slightly different colors. The matte paint is peeling off so only after 2 months of use it looks cheap and dirty. Really disappointed. I would actually like to get my money back or get a new wallet that doesn't peel off.”
Thanks Maria for taking the time to review our Taupe Wallet. We are sorry to hear that the color of the wallet does not match the Taupe AirPods Case and that the paint is peeling off. We strive for excellence and we apologize that we couldn't meet your expectations. Please contact our support team: support@xouxouberlin.com. They will help you as soon as possible.
Vielen Dank für dein ehrliches Feedback, Justyna.
Es tut uns leid zu hören, dass dein Wallet nicht gut am Case haftet.
Falls du es noch nicht getan hast, schreibe gerne eine E-Mail an unser Support-Team, damit wir eine Lösung finden können.
