“In order to review a product, I need to receive it in the first place ? I returned this product to you on the 9th of June 2023, as I refused to pay extra customs charges, that I wasn’t informed about. Now it is 3 weeks, that I have asked Royal Mail to return this product to you, I haven’t heard anything from you. ? Neither if you are refunding me the money or what is happening ? Honestly this the last time I am ordering anything from you.”
Hello Adel, thank you for your feedback. Please contact our support for further assistance. They will gladly help you out. Bear in mind, that a rejected order can take several weeks or months to make it back to the sender. Thank you.
