“The all black necklace as ordered is not a necklace but a phonecase with a non-removable necklace. I want to sent i back but your customer support is not reachable and refunding procedure is nowhere to be found”
Thank you for taking the time to share your experience with us. We are sorry for the inconvenience.
Please email us at support@xouxouberlin.com so that we can help you as soon as possible.
