“I made an order on the 17th December and still have not received my order. I have received several emails asking me to review the item though and despite emailing asking when I should expect my order have not heard anything back. I understand that it is a busy period over Christmas but the lack of correspondence and updates to the delivery is the thing that I feel is not good. When ordering on the website it clearly says that it is dispatched within a few days. Obviously that is not the case in my order.”