“The shutters arrived in a reasonable time frame and are as requested. They appear to be very well constructed and made of high quakity materials. I have not installed them yet so I can not speak to the ease of installation not long term relaibility”
“Based on using the on-line ordering process, shutters worst case to arrive by jan 3. Opened up ticket on Jan 10th that had not receviced shutters. Was told by end of month. Asked why. Was told that because they had to go to paint shop to get primed, they take longer. This confused me as the priming was included in the order. Also told the holidays impacted delivery. I assumed that the web site would have factored in the holidays. This impacted me and my commitment to complete a job, furthermore buy the time they did arrive, we we're in the midst of a winter storm so I'm now experiencing additional delays. Communication was poor, the description of why they were delayed was unacceptable. As i had factored in 10 additional days on top of Exterior solutions commitment, I assumed i had alloted plenty of time and planning for my customer. Am also concerned about the mounting hardware as it appears pretty light and flimsy but need to work the install out which may deviate from the included hardware.”
“Shutters arrived on time. Big plus for this company is the communication from them to you. I wrote 2 emails with questions and had my answers within 24 hours. Product is well made and easy to install.”
“Super quality and easy installation. Installer did not use brackets, but having them included was a nice touch. Will recommend Exterior Solutions to any who need shutters.”
“Very nice quality. I had a non-traditional installation and that I needed the shutters in a closed position. They look very nice and I was very pleased that matching paint was included with the order.”
