Thank you for your feedback. We're truly sorry to hear about your experience. We’ve passed your comments to our product team for immediate review. In the meantime, we’d love the chance to make this right—please get in touch with our customer service team with more details so we can assist you further.
Thank you for your feedback. We’re sorry to hear about the issue you experienced. Our team is currently looking into the shipment and will follow up with tracking details shortly. We hope the replacement arrives soon and meets your expectations. If you need any further assistance in the meantime, please don’t hesitate to reach out.
“I bought the MO Loft Bed alongside the mattress. This particular bed could only work with a thin one, as any higher and you'd easily roll past the sides of the bed and onto the desk chair. Painful stuff, don't try a thick mattress unless you've got good reflexes or a beanbag for a desk chair. Honestly, I thought thin wouldn't be good, but it's quite soft.”
Thank you for taking the time to share your review, Mar. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.
