Thank you for taking the time to share your review. We are sorry to hear that the item arrived damaged and was not even, likely due to poor packaging. This is certainly disappointing and not the experience we want for our customers.
Please know that your feedback will not go unnoticed and has been passed on to our logistics and product teams for further review. We would love the opportunity to make this right and please contact our customer service team with more details so we can assist you further.
Thank you for taking the time to share your review, Joanne. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.
Thank you for taking the time to share your review, Zoe. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.
Thank you for taking the time to share your review, Mar. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.
“The handrail for the stairs was bent about 100mm., and not internally threaded as the instructions indicate, so had to secure it from the top. Holes that accept the wood screws are too large so the screw spin when tightened. Otherwise fine. Lots of left over fasteners.”
Hi Kevin,
Thank you for taking the time to share your review. We appreciate your feedback and we would like to take the opportunity to review the issues. We have located your order details/case number and we have also sent you a private message to assist you further.
Warm Regards,
EzSpace
