GP9100 White Glass Paint Frosted Effect - 250ml Reviews

3 Rating 2 Reviews

About Fat Buddha Store:

Fat Buddha Store has been selling all the best Clothing & Footwear brands since 2005

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Phone:

0141 226 8972

Email:

sales@fatbuddhastore.com

Location:

Fat Buddha Store,,
81 Queen Street,
Glasgow
Glasgow
G1 3DA

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Helpful Report

Posted 6 years ago

Hannah Broughton

Verified Reviewer

“This store is ridiculous! Bought these paints and they weren't appropriate for my needs so given the "returns policy" they have I thought I could get my money back for them, as they were never used. Turns out it's impossible to get a courier to ship these products as they are restricted... how Fat Buddha legally shipped them is beyond me... I contacted them to be told it was up to me to find a courier to ship them, I tried DPD who sent it to me but they state they wont send these items and to contact the store for them to arrange a refund, but as I was told it's up to me to arrange this, looks like I'm stuck with them! It's really bad for a company not to give information at the time of purchase that these are restricted items and to get a refund will be difficult, on the item page it states nothing like this! Also if the store are able to find a way to ship these then they should be responsible for arranging a collection of them if they aren't wanted, as now this "generous" returns policy doesnt apply to me!”

Helpful Report

Posted 6 years ago

Hi Hannah, Thanks for taking the time to leave a review, we welcome all feedback, and always make any changes to wording where appropriate. If you read the product page, the shipping page, the returns page, it tells you delivery for Aerosols is by courier as Royal Mail class it as a Prohibited item. On the same page it tells you the free 45 returns service is only for Royal Mail items. In this case we feel having the information displayed on the Product Page, Shipping Page & Returns Page is more than enough.

Posted 6 years ago