“I stumbled upon e.filetax.net searching for some assistance with my taxes. All my issues were quickly resolved and all answers were promptly emailed. When I was struggling to login (User Error), Dena was able to assist me and provided me step by step instructions to get back in. Thank you for your dependability and professionalism.”
“But I didn't have to file this year, wish I could of turned the service off sooner. Maybe a reminder before charging customer "Do you still need or service?" Would be excellent service if your company included this for your customers.”
“I noticed that I was charged for a membership fee that I didn't realize I had signed up for. I asked them about it and asked for it to be canceled and within minutes they responded, canceled my subscription and refunded the charge. Thank you!”
