“I have two straws. The carabiner makes removing it from my bag so easy. So easy that this review isn’t need. However, get the carabiner. It’s a no biner!”
Oh no, Iana!
We're so sorry that happened to you! Good news, we back every product with a lifetime guarantee and would be happy to replace your product at no charge. We can also submit a refund for you if you prefer.
Please contact our customer support team at halp@finalstraw.com and we will get this sorted ASAP!
-Alejandra & the FinalTeam
“Unfortunately and sadly, my carabiner broke when I was trying to attach it to my “final straw.” I’ve been meaning to request a refund and ship it back but just haven’t gotten a chance to yet. Seeing that it broke before I ever got a chance to use it, I would have to give the carabiner a “very poor” rating.”
Hey Suzanne,
We're so sorry that happened to you! Good news, we back every product with a lifetime guarantee and would be happy to replace your product at no charge. We can also submit a refund for you if you prefer.
Please contact our customer support team at halp@finalstraw.com and we will get this sorted ASAP!
-Alejandra & the FinalTeam
