Hi Michael,
We’re so sorry to hear you've had some issues using your straw! Sometimes, when the straw sits for a little while, the joints can stick together. Try squeezing the silicone at the joints to unstick the silicone.
If that doesn't work, we back every product with a lifetime guarantee and would be happy to replace your product at no charge. Please contact our customer support team at halp@finalstraw.com so we can help!
-Shelby & The Final Crew
“I love this straw! I love the idea behind it and I love the convenience. It's always a talking point when I go out with friends and I pull it out to put in my drink.”
“This is a good sturdy product and it come in handy at places with paper straws. I bought all my friends one and they love them also. If you try it you will like it.”
“It was a gift for my mom after California had stopped giving straws. I’ve heard nothing but good things from her. It’s easy use and clean and would definitely purchase again.”
“TOP QUALITY MATERIAL USED, DETAIL TO CRAFTSMANSHIP AND AMAZING CUSTOMER SERVICE, THIS IS THE LAST STRAW, FINAL! SOME POORLY MADE KNOCK OFFS BUT YOU'LL KNOW THE REAL ONE WHEN YOU HANDLE IT AND DRINK WITH IT. IT MAKES DRINKS TASTE BETTER! FINAL STRAW IS THE ONLY STRAW FOR MY FAMILY. EVERYONE WE GAVE THE STRAW TO AS A GIFT SAYS IT IS THE BEST GIFT THEY RECEIVED !”
