“I love my FinalStraw, and put it in my pocket for my daily walks to buy caffeinated beverages. I now have the servers trained that I don't need to waste a straw.”
Hi Ann,
Thanks for the great idea!! Keep an eye out for more products we'll release! Our Mermaids are currently hard at work, coming up with amazing new ways to sip and eat responsibly.
-Shelby & The Final Crew
Hi Allison,
We're sorry to hear you're having issues using your FinalStraw!
We would love to hear more about what's been difficult with your straw and how we can improve your experience
Please contact our customer support team at halp@finalstraw.com so we can help!
-Shelby & The Final Crew
“The product itself is really nice, but i noticed it smelled really bad if I used it in dairy products even if I cleaned it right away with strong soap and the included brush. Not sure if it was user error on that or if it said not to use it in chocolate milk”
Hi Emily,
We're so sorry you're having trouble cleaning your FinalStraw!! When washing it be sure to stretch the metal pieces apart and get the outside of the silicone tubing nice and soapy before giving it a rinse. Once you rinse, fold your FinalStraw in a “V” formation and give it a little shake to let the water out. Then, place your “V” formation straw in a cup to let it dry. Once dry, fold back into your case and you are good to go!
At least once a month, we recommend you put your FinalStraw into the dishwasher folded into a "V" formation to allow for cleaning in between the metal pieces. Additionally, you have the option to sterilize your FinalStraw in boiling water with a little bit of baking soda.
Should you have any questions, please let us know and contact our customer support team at halp@finalstraw.com!
-Shelby & The Final Crew
