“My scooter came damaged with missing parts and the help center hasn't responded to my request of a new scooter. It is time sensitive due to my daily commute. I expect a new scooter ASAP and better support.”
Hi Grace - We are very sorry that your Cityrider arrived like this. Thank you for quickly contacting our support via email. Happy to see that the insurance company got a new unit for you. BR
“It's slow, it reads in kilometers per hour, doesn't last long on s2 very disappointing. The acceleration button is sticky af the handle bars were a mind f due to righty righty lefty loosey it's Ass backwards. I want my money back tbh”
Hi Taylor, there may have been a unit in displaying km/h mixed in with our stock. I have sent you a separate email with options to resolve your concern. regards, Peter
