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fluidfreeride.com Reviews

4.5 Rating 183 Reviews
87 %
of reviewers recommend fluidfreeride.com
4.5
Based on 183 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Anonymous
Anonymous  // 01/01/2019
Pretty nice
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Posted 3 months ago
I bought my mantis king get from fluid and the rear brake was messed up they promptly sent me a new assembly they have excellent service and the half off parts for the life of my scooter is an amazing feature
fluidfreeride.com 5 star review on 8th July 2024
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Posted 5 months ago
I bought a mantis king get a year ago I have had a few small issues with the scooter mostly the clamp that holds the on switch has broken 3 times and the rear brake had all the fluid gone when I received the scooter. All issues were promptly remedied and I love the scooter we even pull my six year old behind us when we ride our scooters my 11 year old also has a ninebot max g2
fluidfreeride.com 5 star review on 6th July 2024
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Posted 5 months ago
The service from Fluidfreeride is amazing. When there is an issue with the scooter, I sent them the info they needed, and the parts where sent out a day or two after. Once the parts arrived, I watched the videos on the Fluid Website to make sure the install goes smooth, so the scooter could be on the road again.
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Posted 5 months ago
Very good customer service Fast response.
fluidfreeride.com 5 star review on 24th June 2024
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Posted 5 months ago
Good service and communication thanks.
fluidfreeride.com 5 star review on 13th April 2024
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Posted 8 months ago
The NAMI Klima scooter is a total standout, balancing speed and agility like a pro. It's super nimble, making weaving through streets a breeze, but doesn't skimp on the power either – you can zoom up hills and get moving quickly without breaking a sweat. The cool part? It's got NFC tags to unlock it, which feels pretty futuristic and keeps things secure but easy. Plus, the upgraded rear lights are a big win for keeping you seen and safe when you're out for a night ride. All in all, the Klima's a solid pick if you're looking for something that's fun, fast, and smart.
fluidfreeride.com 5 star review on 27th March 2024
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Posted 8 months ago
Recently got a sweet deal from the corporate team – they offered me the new Burn-E Logan Brake Lever as a warranty replacement for my Nami Burn-E 2, and it's been an absolute blast. The old one was a bit off, but this new lever? Total game-changer. Braking is on point now, super sharp and responsive. Massive kudos to Chuck and his Brooklyn squad for this upgrade. Not only did it improve my ride's safety, but it also made it way smoother. It's awesome how they stepped up and replaced it, no questions asked. If you're thinking about an upgrade, this is the way to go!
fluidfreeride.com 5 star review on 6th January 2024
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Posted 11 months ago
Fluid sent me replacement parts free of charge when needed. Good customer support.
fluidfreeride.com 5 star review on 5th January 2024
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Posted 11 months ago
Overall great product thus far. The customer service didn’t really have good answers or solutions to my questions. Kind of left me not wanting to even try to talk with them in the future, I’ll just have to figure things out on my own.
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Posted 11 months ago
Fast and helpful.
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Posted 11 months ago
Fluid worked with me to send me replacement parts that I need and usually respond back fairly quickly.
fluidfreeride.com 5 star review on 15th December 2023
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Posted 11 months ago
Great service and fast shipping on all of my orders. Ordered a burn e3 weeks ago and already have 147 miles on it. Been using it instead of my car because it's so much more fun!
fluidfreeride.com 5 star review on 10th December 2023
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Posted 1 year ago
Fluid has worked to resolve issues for my scooters and sent replacement parts when necessary.
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Posted 1 year ago
Great service
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Posted 1 year ago
FFR was instrumental in helping me put my scooter together. Great service and people!
fluidfreeride.com 5 star review on 7th December 2023
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Posted 1 year ago
The day my new burn e showed up, I unboxed it and discovered the stem clamp must have fallen out of the box during shipping. I called and spoke with Alex and was very helpful, Had parts sent out within a day 👍
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Posted 1 year ago
Fluidfreeride was very responsive, gave me great service and shipped out products quickly. Everything works great!
fluidfreeride.com 5 star review on 2nd December 2023
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Posted 1 year ago
My 2 Kaabo Mantis King scooters arrived quickly and undamaged. They were very easy to assemble. My wife and I love them. Fluidfree Ride was very helpful during my purchase process. They answered all my questions and made it easy.
fluidfreeride.com 5 star review on 29th November 2023
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Posted 1 year ago
Excellent service both before and after sale.
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Posted 1 year ago
fluidfreeride.com is rated 4.5 based on 183 reviews