fluidfreeride.com Reviews

Name: fluidfreeride.com
Address: 7101 N MIAMI AVE, STE 103, Miami, Florida
Rating: 4.51

4.5 Rating 185 Reviews

86 %

of reviewers recommend fluidfreeride.com

4.5

Based on 185 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

Visit Website

Phone:

786-755-0802

Email:

nathan@fluidfreeride.com

Location:

7101 N MIAMI AVE,
STE 103,
Miami
Florida
33150

Write Your review

Tell us how fluidfreeride.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

fluidfreeride.com 5 star review on 8th July 2024

Jose Alberto La O Cid

1433

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service!”

Helpful Report

Posted 1 year ago

“Chuck is the best he always help me out with whatever i need for my scooter and suggest a lot of good things.”

fluidfreeride.com 5 star review on 28th May 2023

Helpful Report

Posted 1 year ago

“Received a new scooter, and both front and back rotors seem to be warped. The washer on the rear tire on the stem keeps popping out and I already had an issue with the brakes sensor hoping fluid will correct issues”

Helpful Report

Posted 1 year ago

“John answered my questions and was very helpful”

Helpful Report

Posted 1 year ago

“My scooter came with a dead battery charged it seems to be fine”

Helpful Report

Posted 1 year ago

“Exelente servicio.. llegó a tiempo..”

Helpful Report

Posted 1 year ago

“Great service!! Best around”

Helpful Report

Posted 1 year ago

“Ordering and delivery was streamlined and simple. Delivery was fast, product was well packaged and was very quick and easy to assemble. No issues.”

Helpful Report

Posted 2 years ago

“The mantis v2 is great no complaints. However dealing with customer service has not. I need a shock bolt and they put a ticket in and never got back to me. I ordered last week, they sent notice to usps to expect the package but a week later the post office still hasn't received it. This is crazy.”

Helpful Report

Posted 2 years ago

“very good service”

Helpful Report

Posted 2 years ago

“This scooter is awesome. Does everything excellent. Had to figure out how to get to the P selection but that was the only thing. What a BLAST to ride. I'm going to buy another one or two.”

Helpful Report

Posted 2 years ago

“Customer service has been spot on - easy trial runs at the physical location and quick and efficient ordering online. Haven't had any issues with the scooter thus far but know they offer on site fixes for any issues that might arise.”

Helpful Report

Posted 2 years ago

“Very good service. Tried to service customer as soon as possible. That counts and is important for future business”

Helpful Report

Posted 2 years ago

“Love love love it”

Helpful Report

Posted 2 years ago

“Always great service! Have been a customer for three years. Bought the Mosquito recently to keep in my trunk so I do not have to walk when parking far away. fluid freerides has been there to support me with any issue I had. Highly recommmend!”

Helpful Report

Posted 2 years ago

“I initially had problems with my scooter installation, and the team at Fluidfreeride was able to guide me through the process and supplied me with the pieces I needed. I appreciate their professionalism, and I love my Horizon!!”

Helpful Report

Posted 2 years ago

Hi Mert, We are glad to hear that your issues were resolved in a timely manner. Enjoy your ride! BR

Posted 2 years ago

“Fluid Freeride, I feel is one of the best companies out there when it comes to e-scooters. They are very professional and sell good products. I have had great experioences so far with them. After purchasing one Scooter, my wife decided she wanted one. The one we were looking at was on sale and then the next day it ended and we didnt realize. Fluid freeride actually honored the sale price for us and we were very excited! Cannot recommend them enough.”

Helpful Report

Posted 2 years ago

“I bought this for my son to use at college. It came with the accessory package as part of the Christmas special. That additional package deal was the reason I purchased the scooter. The scooter arrived promptly after ordering it and arrived in perfect condition. It is rated as being waterproof. Definitely a bonus living in Oregon.”

Helpful Report

Posted 2 years ago

“After all the my research in which scooter to get as there’s so many in the market to choose from the fluid mosquito is the one I have decided to purchase because of portability,range,but most of all there’s a fluid shop close to where I live, after receiving the mosquito, I have notice that the display screen is damage so I called customer service support right away and they managed to arrange and send me a new display screen, the problems is until now I haven’t received the parts .place the order on March 3 via fluidfreeride websites receive the scooter on the 9th reported the issue on the same day, received the confirmation about the replacement parts the following day I was hoping that this parts would be expedited but after tracking it, I will not get the parts until 20 March. Disappointed that until now I haven’t ride the mosquito so looking forward to it. I guess I have to wait a little longer than expected.”

Helpful Report

Posted 2 years ago

Hi Christian, We are very sorry to hear about the issues with your scooter and we apologize for the delay with the replacement part delivery. According to the tracking number, the new display will arrive today. Unfortunately, USPS has been experiencing major delays. Our support team will contact you shortly.

Posted 2 years ago

“I had 2 separate issues related to my order but both were fixed in short order. One was an actual defect in a part which was sent rapidly, and then trouble installing it, which they helped me over the phone with. Second was a trouble with a flat tire that I could figure out how to take off to replace it but couldn't get it back on - they gave me access to a mechanic with enough knowledge to help me figure it out . Could not have started my scootering journey without that support - highly recommend.”

Helpful Report

Posted 2 years ago

fluidfreeride.com is rated 4.5 based on 185 reviews