Hi Tyler,
I am sorry to hear that the part didn't fix the problem. Our mechanics already addressed the issue and communicated the solution to the service center you left the scooter with.
“Love this company! Living in Palm Beach i had a problem with my scooter. So, I hopped on Tri-rail, went to Miami and dropped it off. It was ready the following Friday when I was able to return to pick it up and its up and running like a charm again - with the repair covered under its warranty. I love the guys at Fluid Freeride on 71st Street in Miami. Tried out my first scooter there and I'll go back and try out others and my skill and desire for speed continues to climb! Love that the repairs take place an hour away and I can use mass transit to get my scooters fine tuned. I'm now a 2 scooter household and ditched my car Keep selling and servicing great scooters and you keep me as a client for years to come.”