“I’ve purchased, open box item or 2nd hand as per shop. My first ride when I took it home the scooter completely shut down and had no signs or life. Unfortunately I had to bring it back and make a return.”
Hi Edvin,
We apologize for the inconvenience you faced with the open-box scooter purchase. We're actively addressing the issue to prevent it in the future. Our team has already processed your return. Please reach out to our CS team if you have any questions.