“Really difficult to write a review, since I haven’t got the shoes after 3 weeks waiting from ordering them. Seems that Frefoot can’t send the orders done via their webshop. Basically the 1 star review is towards them, not the shoes”
Hi,
We are so very sorry for the long waiting time and the frustration this has caused you. Unfortunately, we experienced significant shipping issues for a period of time, which affected some orders placed through our webshop — something we truly regret. The issues have now finally been resolved.
We can see that your shoes have now been delivered, and we sincerely hope they live up to your expectations. We are incredibly grateful for your patience with us during this time.
We also hope that the compensation we provided helped, at least a little, to make up for the inconvenience.
Please don’t hesitate to reach out if there is anything else we can do for you.
- Kajsa
