“The hat was too big for me. I am a petite adult.
The string adjustment was useless. One string that attaches with a tiny piece of Velcro. The string was not sewn in all the way around the crown so when you attach the string to the Velcro, it is in the way when you try to put the hat on.”
Hey Cynthia! We are so sorry to hear this! It sounds like something may be wrong with your adjustable inner band - would you mind sending some pictures to our team via text or email? We’d love to take a look + get you taken care of! xx
“The Monroe Rancher justifies its cost through superior quality, durability, and timeless design. It is an investment in a piece that not only elevates any outfit but can also be passed down to younger siblings, offering excellent long-term value.”
It makes our hearts so happy to hear the Monroe is superior quality, durable + timeless! It means the world to us that it elevates any outfit + is has long term value! Thank you so much for sharing! xx
