“The brim is beautiful; however, the material was too stiff. It didn’t have any softness to the felt and made it very hard on the head. I love GiGi but this time it didn’t work out for me. Very professional in the return division and timely.”
We are so sorry to hear the material on the Lennon was too stiff + didn't work out for you! Thank you for your feedback, I will definitely pass this along to our warehouse team! We're so glad it was a professional + timely return. We'd love to help you find another style you might like better! xx
“This hat is just gorgeous! It’s my favorite and I have a few Gigi Pip. It’s firm, high quality and just the right size. I originally ordered the brown then exchanged the size and color to cream. The pencil brim is super flattering and this hat can look fantastic on anyone. Exchange was a breeze, great customer service with this company!”
We are so thrilled the Lennon is your favorite hat! We love hearing it's firm, high quality, has a flattering brim + is just the right size! It makes our hearts so happy that your exchange was a breeze + customer service was great! Our customers are our top priority! Thanks for sharing! xx